Requesting Library Items & Curbside Services

How do I request an item from the Library? 

• Please see "Step 1 Request Library Items" tab in this Curbside Guide.

I submitted my requests, how long until my items are ready? 

• You will receive a library notification once your item(s) are pulled and are ready to pick up. Once ready, then you can schedule a pickup appointment. 
• We will make every effort to get library items out to students in a timely manner.  Due to safety procedures and quarantining of items, it may take a bit longer to prepare items for checkout. Your safety is worth it!  Thank you for your patience and understanding.

Can I request Course Reserves books? 

• Yes, students are able to request books from Library Course Reserves and the Learning Center Course Reserves. 
• The checkout for all course reserves are semester-long and due in May. 
• We encourage students to share high demand course reserves by turning items in once finished to share course reserve resources with their classmates.

Can I request from another library and have it sent to CSM, and vice versa?

• No, you can only request CSM Library items for CSM campus pick-up; CSM items cannot be sent to other libraries/campuses.
• If there is a book at another college library that you want to request you are not able to have it sent to CSM but you are able to request and pick-up at that campus library. You can use the OneSearch catalogs and Curbside Guides at these colleges to pick-up materials at these libraries:
  • Skyline College Library Curbside Guide: for picking up Skyline items at Skyline Campus
  • Cañada College Library Curbside Guide: for picking up Cañada items at Cañada Campus

I am a Community Member but not a CSM/SMCCD student, faculty, or staff member. Can I request CSM Library items?

• We are currently only able to process requests for SMCCD students, faculty, and staff. If you are a community member and want to check out CSM items please contact your local public library and ask about World Share services.

I received a notice my items are ready for pickup, what do I do next?

• Once you receive a notification that your library items are ready, your will have 10 business days to schedule an appointment and pick-up your items.  If you do not pick-up your items during this window, items will be cancelled and returned to the library shelf and made available to other students.

How long do I have to pick up my items once I receive the notification my items are ready?

• Once you receive a notification your library items are ready, your will have 10 business days to schedule an appointment pick-up day/time. 
• If you do not pick-up your item during this window, items will be cancelled, returned to the library shelf and made available to other students.

What are CSM’s Curbside Pickup/Return days?

• Tuesdays  10:00am – 2:00pm
• Thursdays  10:00am – 2:00pm
• Saturdays  10:00am – 2:00pm

Excluding holidays and holiday long weekends.

Can I return my books/items/technology?

• Technology, books, and items require an appointment for returns throughout the semester.  There are will also be designated ‘Return Days’ at the end of the semester. 
• Please see the Returning Items section for details.

How long are checkout times for Library items?

• All CSM Library books and technology are semester-long check-out for Spring 2021. 

I checked out a computer but am having trouble with it. Who can I contact?

Check out our Technology Help page. You'll find logins for borrowed tech, or chat with our Tech Support Specialist.