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Library Services for Students

Get Help from CSM's Library Tech Desk

Computer keyboard with help buttonThe CSM Library's technology support staff is online and available to chat with your about various technology-related problems. The library tech desk is staffed the following days and times (breaks and holidays excluded):

Fall 2024: Monday-Thursday 3pm-7pm, Saturdays 10am-2pm

Our library tech can help you with issues related to SMCCD district technology that you have checked out including district laptops and Chromebooks, and their accompanying software. When the CSM Library Tech is offline you can contact the CSM Librarians for technology assistance.

We are not able to provide troubleshooting assistance on personally owned technology.

What we can help with:

  • Troubleshooting SMCCD borrowed computers
  • Using Google programs
  • Help with browsers and some software on SMCCD borrowed computers

What we can’t help with:

  • Hardware/ software set-up and troubleshooting on a personal computer
  • Virus software
  • Other issues with your personal computer
 

Need Help Logging In to Your Borrowed Tech?

If you borrowed a laptop or Chromebook from campus here's how you can get logged in:

Chromebooks:

  • Login with your My.SMCCD.edu email and password
  • If you need help locating your My.SMCCD.edu login info visit the support page

Laptops:

  • No username or password needed - leave everything blank and hit ENTER